Privacy Policy

Introduction

At https://senior-care-ingleside-texas.primarycareaid.com, we prioritize your privacy and are dedicated to safeguarding your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our users, ensuring transparency and compliance with international privacy laws.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online services, and products offered under the Senior Care Ingleside Texas brand. It is important to emphasize that our privacy practices do not extend to third-party platforms or services accessed through links on our site, as these entities have their own privacy policies that govern data collection and usage.

Processing Activities

This policy comes into effect when you engage in the following activities:

Using any of our applications or online services as an authorized user.
Visiting and interacting with our websites, including providing information through forms or leaving comments.
Communicating with us via email, phone, or text message for newsletters, promotions, customer support, or other purposes.

Personal Data Collection

We collect various types of personal data to enhance your experience and provide tailored services. The categories of data we gather include:

Account Information: Details required to create and manage your user account, such as usernames, passwords, and profile pictures.
Payment Information: Transaction details, billing addresses, and payment method information for processing purchases or subscriptions.
Financial Information: This may include bank account numbers (for direct deposits or payments), investment portfolios, or financial records related to our services.
Purchase Information: Your order history, product preferences, and purchase frequency to personalize your shopping experience.
Mobile Device Identifiers: Unique device IDs, mobile phone numbers, and app usage data collected through analytics tools.
Location Data: GPS coordinates or address information when you opt-in to location services for personalized content or nearby service recommendations.
Feedback: Your ratings, reviews, comments, and suggestions to improve our products and services.
Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms, including your name, email address, and profile picture.
Product Information: Details about the products or services you express interest in or purchase, such as preferences, customization options, and usage patterns.

We obtain this data through direct user input, automated systems (like analytics tracking), and third-party providers who assist us in delivering our services.

Cookies

Our website uses cookies to enhance your browsing experience and provide valuable insights for service improvements:

Strictly Necessary Cookies: These ensure basic functions like login, session management, and security.
Preference Cookies: Tailoring user preferences, such as language settings or display options.
Analytics Cookies: Tracking website usage to understand user behavior and improve our online services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the retention period expires or when no longer needed for the specified purpose, we delete or anonymize your data to ensure confidentiality.

Security Measures

Implementing robust security measures is crucial to protect your information:

Encryption: We use encryption protocols for secure data transmission and storage, ensuring that sensitive information remains confidential.
Third-Party Processing: We engage reputable third-party service providers who adhere to strict privacy guidelines to process data on our behalf.
Regular Audits: Conducting periodic security audits helps us identify and rectify potential vulnerabilities.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect or solicit personal information from this age group.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

Access, rectification, and erasure of your data.
Request for data portability, allowing you to transfer data to another service provider.
Objection or restriction to the processing of your data for specific purposes.
Right not to be subject to automated decision-making processes, ensuring human oversight in important decisions.
The right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights or seek clarification, please contact our Privacy Team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on our website, and we encourage users to review these updates regularly.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data access/correction queries, please reach out to us:

Email: [email protected]
Address: [Provide physical address]

We value your trust and are dedicated to maintaining a transparent and secure online environment.